If you are not satisfied with your purchase for any reason, please contact us within 7 business days of receiving your order to begin processing your return or replacement request. Shipping for the initial order is non-refundable, however, MCA will provide a shipping label to return goods by mail.
Items in perfect condition may also be returned in-store for credit within 30 days of purchase with sales receipt. In the event of goods damaged in transit, the MCA will accommodate product replacement after a claim has been filed with the shipping service. We will work with you to complete the claim. In some cases, if your purchase is one of a kind, MCA will work with you and the artist to make arrangements to repair or replace the damaged goods.
Thanks for supporting Maine Craft! Your purchase directly supports Maine craft artists and small companies.